FAQs

FAQs

Frequently Asked Question

We price by volume — how much space your items take up in our 14-cubic-yard truck. Single large items like a couch, recliner, or table get their own price. We have a $100 minimum charge, and you will always get a clear price before we start.

No. All of our services, including donation pickups, have a fee. We are happy to pick up items that are in good condition and donate them to local charities and organizations, but we charge for the pickup to cover our crew's wages and fuel. We'll always give you an upfront price before we start.

Estimates are always free, and there are two easy ways to get one. Call us and we'll come out for an on-site visit to look at the job and give you a cost. Or text us photos of the items you need removed and we'll email you a quote. Photos help us give you a faster, more accurate price.

Most jobs are completed within 24 hours of your call. Same-day service is often available depending on the job.

We are available 7 days a week, 24 hours a day.

We serve Richland, Kennewick, Pasco, West Richland, Benton City, Burbank, Walla Walla, and Hermiston.

It depends on the size of the job. Larger jobs often have no trip charge. For small jobs, like a single couch or small refrigerator, there is typically a trip charge of around $65.

No. We pick up from anywhere on your property — basements, garages, upstairs bedrooms, backyards, and more. Our crew does all the lifting and loading.

If your items are outside, you do not need to be home. If we need to go inside your home, someone will need to be there to let us in.

We remove a wide range of items, including furniture, appliances, mattresses, hot tubs, yard waste, construction debris, sheds, and general household and business junk.

We do not take gasoline or diesel. If you are unsure about an item, just give us a call.

Yes. If the hot tub is still wired to power, the wiring needs to be disconnected before our crew arrives. We handle the rest, including cutting it apart if needed and hauling it away.

We donate and recycle items whenever possible. Anything that cannot be donated or recycled is taken to the landfill.

We accept cash, check, and credit card.

Yes, Apex Junk Pros is fully licensed and insured.

Yes! We offer a 10% discount for military members, first responders, and seniors over 65.

Yes. We work with property managers, landlords, and businesses on scheduled or on-call pickups. Give us a call to set up service.

Broken furniture and debris before junk removal